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Evidence Guide: TLIP2024 - Conduct financial transactions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIP2024 - Conduct financial transactions

What evidence can you provide to prove your understanding of each of the following citeria?

Operate point of sale equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Point of sale equipment is operated and maintained in line with manufacturer specifications and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedure for opening sales equipment or register is followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adequate change is maintained for use in transactions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sales equipment or register is closed off in accordance with workplace cash security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transact sale

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Amount owing is calculated and customer is advised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Amount tendered in cash transactions is checked, correct change is calculated and given, and receipt/tax invoice is provided as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Credit and other non-cash transactions are processed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clear register

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sales equipment/register is cleared and cash is transferred at required times in accordance with workplace policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cheques, credit and other non-cash transaction documents are handled in accordance with workplace policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Due security is maintained when handling cash in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain sales documents

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records are completed for all transactions including refunds and no sales

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adequate supplies of dockets, vouchers and point of sale documents are maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Debtor transactions are processed in line with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Operate point of sale equipment

1.1

Point of sale equipment is operated and maintained in line with manufacturer specifications and workplace procedures

1.2

Procedure for opening sales equipment or register is followed

1.3

Adequate change is maintained for use in transactions

1.4

Sales equipment or register is closed off in accordance with workplace cash security procedures

2

Transact sale

2.1

Amount owing is calculated and customer is advised

2.2

Amount tendered in cash transactions is checked, correct change is calculated and given, and receipt/tax invoice is provided as required

2.3

Credit and other non-cash transactions are processed

3

Clear register

3.1

Sales equipment/register is cleared and cash is transferred at required times in accordance with workplace policy

3.2

Cheques, credit and other non-cash transaction documents are handled in accordance with workplace policy and procedures

3.3

Due security is maintained when handling cash in accordance with workplace security procedures

4

Maintain sales documents

4.1

Records are completed for all transactions including refunds and no sales

4.2

Adequate supplies of dockets, vouchers and point of sale documents are maintained

4.3

Debtor transactions are processed in line with workplace procedures

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Operate point of sale equipment

1.1

Point of sale equipment is operated and maintained in line with manufacturer specifications and workplace procedures

1.2

Procedure for opening sales equipment or register is followed

1.3

Adequate change is maintained for use in transactions

1.4

Sales equipment or register is closed off in accordance with workplace cash security procedures

2

Transact sale

2.1

Amount owing is calculated and customer is advised

2.2

Amount tendered in cash transactions is checked, correct change is calculated and given, and receipt/tax invoice is provided as required

2.3

Credit and other non-cash transactions are processed

3

Clear register

3.1

Sales equipment/register is cleared and cash is transferred at required times in accordance with workplace policy

3.2

Cheques, credit and other non-cash transaction documents are handled in accordance with workplace policy and procedures

3.3

Due security is maintained when handling cash in accordance with workplace security procedures

4

Maintain sales documents

4.1

Records are completed for all transactions including refunds and no sales

4.2

Adequate supplies of dockets, vouchers and point of sale documents are maintained

4.3

Debtor transactions are processed in line with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment in accordance with standard operating procedures

applying workplace procedures, relevant agreements, codes of practice or other legislative requirements

communicating effectively with others when conducting financial transactions

identifying and correctly using transaction equipment, processes and procedures

interpreting and following operational instructions and prioritising work

operating communication and financial equipment to required protocol

reading and interpreting instructions, procedures and information relevant to conducting financial transactions

using correct manual handling techniques safely

transacting and completing documentation related to conducting financial transactions

working collaboratively with others when conducting financial transactions

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

implications of credit and financial institution codes of practice

operational procedures for conducting direct financial transactions with customers

relevant state/territory regulations and requirements related to conducting financial transactions

requirements of work systems, operations and relevant equipment

risks and hazards when carrying out transactions and related precautions to control security threats

typical problems that can occur when conducting financial transactions and appropriate action that can be taken to prevent or solve these problems.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.